Shipping Policy
🌸 Shipping Policy — Safe & Sassy Co.
📦 Shipping Rates
We offer simple, affordable shipping options to make your experience smooth and stress-free.
Australia-wide Shipping
We ship Australia-wide using flat-rate pricing. Standard shipping is available for $7.95, while express shipping is offered at a flat rate of $14.95. Orders over $85.00 qualify for free standard shipping.
New Zealand Shipping
We offer flat-rate shipping to New Zealand for $20.00 per order.
International Shipping
We ship worldwide. International shipping rates are calculated automatically at checkout based on your destination.
🎀 Local Pickup — Berwick, VIC
Prefer to collect your order? Local pickup is available at no cost. Simply select local pickup at checkout and enter the code FREE to remove the shipping fee.
🌸 Shipping, Delivery & Responsibility Policy
Safe & Sassy Co.
Order Processing & Dispatch
Orders are typically processed and dispatched within 1–3 business days. During busy periods or promotions, processing times may be slightly longer.
Estimated Delivery Timeframes
Once your order has been dispatched, please allow the following estimated delivery times:
For Australia, standard shipping generally takes 5–9 business days, while express shipping takes approximately 2–5 business days.
For New Zealand, delivery typically takes 7–12 business days.
For international orders, delivery times vary by destination and are estimated at 10–25 business days.
Please note that all delivery timeframes are estimates only and may be affected by postal delays outside of our control.
Incorrect Address Provided
It is the customer’s responsibility to ensure all shipping details are entered correctly at checkout. Safe & Sassy Co. is not responsible for orders delayed, returned, or lost due to an incorrect or incomplete address. If an order is returned to us because of an incorrect address, reshipping fees will apply.
Lost or Stolen Parcels
Once an order has been dispatched and tracking information has been provided, Safe & Sassy Co. is not responsible for parcels that are lost, delayed, or stolen in transit. We are unable to offer refunds or replacements for parcels marked as delivered by the carrier. If your parcel appears delayed or lost, please contact your local postal service using the tracking details provided.
💌 Need Help?
If you have any concerns about your delivery, please reach out to us — we’re always happy to help where possible.
Thank you for supporting a small business 🤍 We truly appreciate your understanding.