Shipping policy

🚚 Shipping Policy — Safe & Sassy Co.

📦 Shipping Rates
We offer simple, affordable shipping options to make your experience smooth and stress-free.

🇦🇺 Australia-wide Shipping

  • Standard Shipping: $7.95 flat rate

  • Express Shipping: $14.95 flat rate

  • Free shipping on orders over $75.00

🇳🇿 New Zealand Shipping

  • Flat-rate shipping: $20.00

🌍 International Shipping

  • We ship worldwide

  • International rates are calculated at checkout based on destination

🎀 Local Pickup — Berwick, VIC

Prefer to collect your order?
Local pickup is available at no cost.

At checkout, enter the code FREE
This will remove the shipping fee for local pickup.

Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS.
If you don’t see it — check spam/junk first 💌

Lost, Delayed or Damaged Parcels

Once your order has been shipped, it is in the care of the postal carrier.
We are not responsible for:

Delays

Lost parcels

Damaged parcels

However — we will always do our best to help.
If something happens, contact us and we’ll support you in lodging a claim.

Incorrect Shipping Address

Please make sure your address is correct at checkout.
If the address provided is incorrect, reshipping fees may apply.

💕 Need Help?

If you have any questions about your order, please reach out:

📧 safeandsassyco@outlook.com
We’re here to help.